Returns and Complaints
To make a complaint, please follow the steps below:
1. Return/complaint form
Please fill out the return/complaint form and attach it to the returned product.
The form needs to contain the following data:
Customer's name:
e-mail address:
Phone number:
Product ID:
Description of defect
Date of purchase:
2. Product return
When filing a complaint, please send back a complete product, together with a copy of the invoice.
3. Shipping
Please send the faulty goods to the following address:
BJ Fluid Power, #69, Ground Floor, 2nd Main, 4th Cross, Maruti Nagar, Herohalli, Vishwaneedam Post,
Bangalore – 560091, Karnataka, India.
You can also contact our Customer Service at +91 94803 45110, we will pick up the faulty goods by courier.
Return of the goods
In accordance with applicable law, you have 14 days to return the goods. To cancel the contract and return the purchased product complete the statement of withdrawal, pack complete product together with invoice, then send it back to the following adress:
BJ Fluid Power, #69, Ground Floor, 2nd Main, 4th Cross, Maruti Nagar, Herohalli, Vishwaneedam Post,
Bangalore – 560091, Karnataka, India. +91-94803 45110